How we collect, use, and protect the personal information you share with us.
Last updated: May 17, 2026
When you contact us through our website, by phone, or in person, we may collect: your name, phone number, email address, mailing address, the name and condition of the person needing care, and any other details you choose to share with us. We also collect basic technical information when you visit our website, including IP address, browser type, pages visited, and referring sites.
We use the information you share to: respond to your inquiry, schedule a free in-home assessment, prepare a care plan, deliver requested care services, communicate updates and care coordination, comply with state and federal home care regulations, and improve our services. We do not sell your personal information to third parties.
We share your personal information only with: the caregivers assigned to your loved one, healthcare providers you have authorized us to coordinate with, insurance carriers or government programs covering your care, and contractors who help us operate the business (e.g., scheduling software, payment processors). All third parties are contractually required to keep your information confidential.
Although non-medical home care is not always covered under HIPAA, we follow HIPAA-equivalent practices for protecting health information about your loved one. Care plans, medical histories, and clinical observations are treated as confidential and shared only with those involved in your loved one’s care.
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and improve the experience. You can disable cookies in your browser settings.
You have the right to: request a copy of the personal information we hold about you, ask us to correct inaccurate information, ask us to delete your information (subject to legal record-keeping requirements), and opt out of marketing communications at any time.
To exercise any of these rights, or with any privacy questions, contact us at:
Gainesville Senior Care
2401 NW 13th St, Gainesville, FL 32609
Phone: (352) 555-0100
Email: [email protected]
No pressure, no commitment. Just a warm, honest conversation about what your loved one needs — and how our Gainesville senior care team can help them age comfortably at home.